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A new group formed within Capital One named Account Management, and needed design support to bring their goals to life. The team was facing the challenge of proving their role within the consumer banking side, amongst a few other groups tackling similar problems.

Our design solutions on the web were released over a few months to users and evaluated for their effectiveness. The additional concepts we tested with users were incorporated into the Capital One banking apps on iOS and Android. The second phase of our engagement focused on the longer term product strategy of Account Management, building upon and continuing to test concepts that came out strong from previous research rounds.

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A new group formed within Capital One named Account Management, and needed design support to bring their goals to life. The team was facing the challenge of proving their role within the consumer banking side, amongst a few other groups tackling similar problems.

Our design solutions on the web were released over a few months to users and evaluated for their effectiveness. The additional concepts we tested with users were incorporated into the Capital One banking apps on iOS and Android. The second phase of our engagement focused on the longer term product strategy of Account Management, building upon and continuing to test concepts that came out strong from previous research rounds.

——————

A new group formed within Capital One named Account Management, and needed design support to bring their goals to life. The team was facing the challenge of proving their role within the consumer banking side, amongst a few other groups tackling similar problems.

Our design solutions on the web were released over a few months to users and evaluated for their effectiveness. The additional concepts we tested with users were incorporated into the Capital One banking apps on iOS and Android. The second phase of our engagement focused on the longer term product strategy of Account Management, building upon and continuing to test concepts that came out strong from previous research rounds.

——————

A new group formed within Capital One named Account Management, and needed design support to bring their goals to life. The team was facing the challenge of proving their role within the consumer banking side, amongst a few other groups tackling similar problems.

Our design solutions on the web were released over a few months to users and evaluated for their effectiveness. The additional concepts we tested with users were incorporated into the Capital One banking apps on iOS and Android. The second phase of our engagement focused on the longer term product strategy of Account Management, building upon and continuing to test concepts that came out strong from previous research rounds.

Focusing initially on the web platform with tactical design improvements, the team also delivered alternates for A/B testing as well designs meant for the native banking app.

Focusing initially on the web platform with tactical design improvements, the team also delivered alternates for A/B testing as well designs meant for the native banking app.

Focusing initially on the web platform with tactical design improvements, the team also delivered alternates for A/B testing as well designs meant for the native banking app.

Focusing initially on the web platform with tactical design improvements, the team also delivered alternates for A/B testing as well designs meant for the native banking app.